Client Care
Shipping & Returns
Free India Shipping
On all domestic orders
Worldwide Delivery
Insured international courier
4–6 Week Crafting
For made-to-order couture
7-Day Returns
On ready-to-ship pieces
Delivery
Shipping Policy
Domestic Shipping (India)
Complimentary shipping is offered on all orders within India. Ready-to-ship pieces are dispatched within 2–3 business days and typically arrive within 3–7 business days via insured courier.
Made-to-order and bespoke pieces are crafted over 4–6 weeks. You will receive regular progress updates, with dispatch notification and tracking once complete.
International Shipping
We ship worldwide via insured express courier. International shipping rates are calculated at checkout based on destination and package weight.
Please note that customs duties, import taxes, and related charges are the responsibility of the recipient and are not included in the order total. Delivery typically takes 7–14 business days after dispatch.
What to Expect
Delivery Timelines
| Order Type | Crafting Time | Delivery (India) | Delivery (Intl.) |
|---|---|---|---|
| Ready to Ship | 2–3 days | 3–7 days | 7–14 days |
| Made to Order | 4–6 weeks | 3–7 days | 7–14 days |
| Bespoke Couture | 6–8 weeks | 3–7 days | 7–14 days |
| Bridal Trousseau | 8–12 weeks | 3–7 days | 7–14 days |
After Purchase
Returns & Exchanges
Return Policy
Ready-to-ship pieces may be returned within 7 days of delivery, provided they are unworn, unwashed, and in their original packaging with all tags intact. To initiate a return, please contact our concierge with your order number.
Made-to-Order & Bespoke
As made-to-order and bespoke pieces are crafted exclusively for you, they are non-returnable and non-refundable. However, we offer complimentary alterations at all our ateliers to ensure a flawless fit.
The Finishing Touch
Packaging
Every Sheshri creation arrives in our signature heritage packaging — a handcrafted keepsake box wrapped in archival tissue, sealed with our gold monogram, and accompanied by a certificate of authenticity detailing the craftsmanship and care instructions.
For gifting, we offer complimentary personalised notes and premium gift wrapping. Simply add your message at checkout.
Questions about your order or a return?
Contact Our Concierge